California Board of Nursing: Guide to Disciplinary Actions and Complaints

As a nurse, you have dedicated your life to being a healing caregiver in a rewarding but demanding career. Dealing with allegations of misconduct that put your ability to work at risk can be stressful. While anyone can make a mistake, as a nurse, a mistake or even an unjust complaint from an unhappy patient or coworker can trigger a California Board of Nursing investigation and dangerous disciplinary actions.

If you are facing a nurse complaint, investigation or disciplinary action, it is crucial that you understand the process and when to obtain expert legal counsel. Dealing with the California Board of Registered Nursing (BRN) and the California Board of Vocational Nurses and Psychiatric Technicians (BVNPT) involve risks you need to be aware of.

Our California nursing license defense attorney has published this guide to explain complaint and disciplinary actions, the risks, and how to protect yourself.

Avvo 10.0 Superb Rating
The National Trial Lawyers Top 100 Trial Lawyers award
US News & World Best Lawyer Rating
California Assault & Battery Attorney Awards: Findlaw 5 Star Rating, Google 5 Star Rating
Justia 10.0 Lawyer Rating
CONTENTS

California Board of Registered Nursing

The California Board of Nursing consists of two licensing agencies: the California Board of Registered Nursing (BRN) and the California Board of Vocational Nurses and Psychiatric Technicians (BVNPT). Both boards operate under the California Department of Consumer Affairs (DCA) and have nearly identical disciplinary protocols.

The California Board of Registered Nursing regulates the licensing of RN registered nurses with a mission to protect the health and safety of consumers and promote quality Registered Nursing care in California. California has 458,165 active licensed registered nurses as of 2020.

The CA BRN and BVNPT achieve their mandates by:

  1. Issuing nurse licenses to eligible applicants.
  2. Investigating nurse complaints, filing formal accusations and disciplining nurses for violations of the Nursing Practice Act (NPA).
  3. Monitoring nurses whose licenses have been placed on probation.
  4. Managing a Diversion Program for nurses, whose practice may be impaired due to chemical dependency or mental illness.

The Board of Nursing can suspend licenses for gross negligence, criminal charges, incompetence and violations of the Nursing Practice Act.

CA BRN disciplinary actions increased dramatically starting in 2010

The CA BRN prides itself on vigorously protecting consumers. The majority of the BRN’s budget is spent on enforcement. Enforcement activity increased substantially after the California Board of Registered Nursing reorganized and added internal investigators in 2010. The changes were spurred by media scrutiny of reports comparing California’s enforcement statistics with those of the National Council of State Boards of Nursing.

After the expansion of investigative resources in 2010, the BRN began an enforcement blitz vigorously filing accusations against individuals that would not have been filed before. Since 2010, it is now much easier for nurses to lose their license for unfortunate mistakes and one-time aberrant behavior. Practice errors, minor drug, nurse DUI and criminal charges can trigger career ending consequences.

It is now more important than ever that nurses consult experienced legal counsel whenever facing a California Board Nursing investigation or criminal charge.

California Board of Registered Nursing
1747 N. Market Blvd, Suite 150, Sacramento, CA 95834
(916) 322-3350 | (800) 326-2297 TTY for Hearing Impaired
rn.ca.gov

California Board of Vocational Nursing and Psychiatric Technicians
2535 Capital Oaks Drive, Suite 205, Sacramento, CA 95833
(916) 263-7800
bvnpt.ca.gov

California Board of Nursing Discplinary Actions

California Board of Nursing disciplinary actions

The BRN implements a wide range of nurse disciplinary actions depending on the circumstances. Per BRN guidelines, the board considers the following 11 factors when determining whether to revoke, suspend or impose probation terms on a licensee for a violation of the Nursing Practice Act or Business and Professions Code:

  1. Nature and severity of the act(s), offenses, or crime(s) under consideration.
  2. Actual or potential harm to the public.
  3. Actual or potential harm to any patient.
  4. Prior disciplinary record.
  5. Number and/or variety of current violations.
  6. Mitigation evidence.
  7. Rehabilitation evidence.
  8. In case of a criminal conviction, compliance with conditions of sentence and/or court-ordered probation.
  9. Overall criminal record.
  10. Time passed since the act(s) or offense(s) occurred.
  11. If applicable, evidence of 1203.4 pc expungement proceedings.

Types of nursing disciplinary actions

There are 6 stages to nurse disciplinary actions with many possible outcomes depending on the facts and effectiveness of your legal counsel. The possible resolutions to a Board of Nursing administrative hearing or discipline matter include:

  • Revocation or suspension stayed with probation terms
  • Revoking or suspending a license
  • Interim suspension order
  • Voluntary surrender of license
  • Judge ordered suspension during a criminal proceeding (PC 23)
  • Stipulated settlement or “stipulated agreement”
  • Citation and fine
  • Public reproval/reprimand (with no license restrictions)
  • Closing the matter with no action taken

The board may also seek mandatory cost recovery for reimbursement of its investigative and enforcement costs as authorized in BPC § 125.3. BVNPT disciplinary actions are handled very similarly to BRN disciplinary actions.

California Board of Nursing complaint review process

Many nurses assume the BRN and BVNPT are on their side. Unfortunately this is not true. The first priority of the California Board of Nursing is consumer protection, not nurse protection. BRN complaints are taken seriously and carefully reviewed.

The following infographic explains the BRN nurse complaint review and resolution process. The BVNPT nurse complaint process is nearly identical.

California Board of Nursing infographic explaining the Board of Registered Nursing disciplinary complaint resolution process and procedures. Source: California Board of Registered Nursing and the California State Auditor Report.
⤓ DOWNLOAD COMPLAINT PROCESS PDF

California Board of Nursing complaint priorities

The California Department of Consumer Affairs, Division of Investigation (DOI) prioritizes complaints into the following four priority categories:

Category 1: Urgent, to be referred to DOI

  • Acts of serious patient/consumer harm, great bodily injury, or death
  • Mental or physical impairment of licensee with potential for public harm
  • Practicing while under the influence of drugs/alcohol
  • Repeated allegations of drug/alcohol abuse
  • Narcotic/prescription drug theft; drug diversion; other unlawful possession
  • Sexual misconduct with a patient
  • Physical/mental abuse of a patient
  • Over-prescribing
  • Gross negligence/incompetence resulting in serious harm/injury
  • Media/politically sensitive cases

Category 2: High, to be referred to DOI

  • Prescribing/dispensing without authority
  • Unlicensed practice/unlicensed activity
  • Aiding and abetting unlicensed activity
  • Criminal violations including but not limited to prescription forgery, selling or using fraudulent documents and/or transcripts, possession of narcotics, major financial fraud, financial elder abuse, insurance fraud, etc.
  • Exam subversion where exam is compromised
  • Mandatory peer review reporting (BP §805)
  • Law enforcement standby/security (subject to staff availability)

Category 3: Routine, to be referred to nursing board

  • General unprofessional conduct and/or general negligence/incompetence resulting in no injury or minor harm/injury (non-intentional act, non-life threatening)
  • Subsequent arrest notifications (no immediate public threat)
  • Exam subversion (individual cheating where exam is not compromised)
  • Medical malpractice reporting (BP §801) cases unless viewed as category 1 or 2
  • Serving subpoenas for hearings and for records (non DOI investigations)
  • Patient abandonment
  • False/misleading advertising (not related to unlicensed or criminal activity)
  • Applicant misconduct

Category 4: Routine, to be referred to nursing board

  • Unsanitary conditions
  • Project abandonment
  • Failure to release medical records
  • Record keeping violations
  • Continuing education violations
  • Declaration and record collection (e.g., licensee statements, medical records, arrest and conviction records, employment records)
  • Complaints of offensive behavior or language (e.g., poor bedside manner, rude, abrupt, etc.)
  • Quality-of-service complaints
  • Complaints against licensee on probation that do not meet category 1 or 2
  • Anonymous complaints unless Board can corroborate it meets category 1 or 2
  • Non-jurisdictional issues

Resources:

“Lawyer Tsion recently handled a complex case for my family member. She and her paralegals are beyond reproach. We were hoping for a plea reduction to dry reckless on a Los Angeles DUI charge. Ms Chudnovsky got the Airport Court case entirely dismissed with no probation or monetary fines. We would recommend her and her associates to those looking for capable defense attorneys.”

JESSIE

Read All Reviews
Nurse defense attorneys Robert K. Weinberg, Tsion Chudnovsky and Suzanne Crouts represent California nurses throughout the entire state of California.

Experienced Board of Nursing lawyers

When your reputation and career are on the line, there is no substitute for knowledge of the system and tactics you are facing. Chudnovsky Law attorneys Robert Weinberg and Suzanne Crouts have a combined 50 years experience representing nurses in California Board of Nursing license defense and criminal defense matters. They have handled over 6,500 cases, administrative hearings, and court trials.

We invite you to read client testimonials and agency ratings to learn more about how we have helped other nurses facing Board of Nursing disciplinary actions. Our attorneys have the qualifications and experience to skillfully fight your case and investigators while protecting your rights and nursing license.

To learn more and review your case, call us at (844) 325-1444.

Licensing Consultation and Analysis

If you would like to book a 1 hour legal analysis and advice session on your license case, please visit the page below.

Book License Consultation

Los Angeles

AT METROPOLITAN COURT

CERCA DE METROPOLITAN COURT

PRÈS DE METROPOLITAN COURT

1933 S Broadway #1100, Los Angeles, CA 90007
(213) 212-5002

Directions
Direcciones

Orange County

NEAR HARBOR JUSTICE CENTER

CERCA DEL CENTRO DE JUSTICIA DE HARBOR

PRÈS DE HARBOR JUSTICE CENTER

23 Corporate Plaza Dr, Suite 150, Newport Beach, CA 92660
(949) 750-2500

Directions
Direcciones

Long Beach

NEAR LONG BEACH COURT

CERCA DE LA CORTE

PRÈS DE LONG BEACH COURT

309 Pine Ave, Suite 200, Long Beach, CA 90802
(562) 800-4080

Directions
Direcciones

Santa Monica

BY SANTA MONICA PIER

CERCA DEL MUELLE

PRÈS DE LA JETÉE

1541 Ocean Ave, Suite 200, Santa Monica, CA 90401
(424) 340-7220

Directions
Direcciones

Disclaimer

This information does not constitute legal advice and is not a substitute for individual case consultation and research. No representations are made as to the accuracy of this information and appropriate legal counsel should be consulted before taking any actions.  Contact us for a consultation regarding your case to learn more.

Avvo 10.0 Superb Rating
The National Trial Lawyers Top 100 Trial Lawyers award
US News & World Best Lawyer Rating
California Assault & Battery Attorney Awards: Findlaw 5 Star Rating, Google 5 Star Rating
Justia 10.0 Lawyer Rating